Privacy Policy – Badge King

1. Introduction

Badge King Limited is committed to protecting your privacy and complying with the Privacy Act 2020 (New Zealand).

This policy explains how we collect, use, store and protect personal information in connection with our B2B portal and related services.

2. Information We Collect

We may collect the following information:

Business Contact Information

Company name
Contact person name
Job title
Email address
Phone number
Delivery and billing addresses

Order Information

Purchase order numbers
Product selections
Artwork and branding files
Name lists for badge production

Portal & System Information

Login credentials
Order history
IP address and system usage data

3. Badge Name Lists

As part of our services, customers may provide personal information relating to their staff or contractors, including:

Full names
Job titles
Business locations

This information is collected solely for the purpose of manufacturing customised badges.

Customers are responsible for ensuring they have authority to provide this information to us.

4. How We Use Information

We use collected information to:

Process and fulfil orders
Communicate regarding orders
Provide customer support
Manage customer accounts
Improve our services
Meet legal and accounting obligations

We do not sell personal information to third parties.

5. Storage & Security

We store information securely using:

Cloud-based business systems
Secure accounting and inventory platforms
Access-controlled internal systems

We take reasonable steps to protect information from loss, misuse and unauthorised access.

Badge name lists and artwork files are retained only as long as reasonably required for:

Production
Reorders
Business record keeping

6. Disclosure of Information

We may share information with:

Courier and freight providers (delivery details only)
Payment processors
IT service providers supporting our systems
Professional advisers (accountants, legal advisers)

We do not disclose personal information except where required by law.

7. Access & Correction

Under the Privacy Act 2020, individuals have the right to:

Request access to their personal information
Request correction of inaccurate information

Requests may be made in writing to:

[Insert your business contact email]

8. Cookies & Portal Usage

Our website and portal may use cookies or similar technologies to:

Maintain login sessions
Improve system functionality
Analyse usage patterns

Users may adjust browser settings to manage cookies.

9. Retention

We retain business records in accordance with legal and tax obligations.

Production files may be retained to facilitate repeat orders unless requested otherwise.

10. Contact

For privacy-related enquiries, please contact:

Badge King Limited
Gavin@badgeking.co.nz
3a/45 The Concourse

Henderson

Auckland 6100